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Visitor Services

Knowledgeable – Friendly – Complimentary

From the moment your delegates learn that San Jose has been selected as the host destination for the next meeting or convention to the time they step off the plane to retrieve their bags, the SJCVB’s Visitor Services team will be accessible and available to assist with planning their stay. Whether it's a day trip or a week's stay, the SJCVB will make sure visitors have the support they need.

Through the SJCVB’s Visitor Services department, visitors will have complete access to:

HOST Volunteer Program

As good will ambassadors and the visitor’s first point of contact at the Norman Y. Mineta San Jose International Airport, the Bureau’s 175 active

HOST Volunteers assist travelers and residents as they enter San Jose. Visit or HOST Volunteers at Terminals A and B (next to the baggage claim) of the airport.

Find out more about our HOST program here!

Visitor Information Center

Located in the San Jose Convention Center. Visitors will find helpful items like maps, directions, event calendars and other general information. The center is open Monday through Friday from 8:00am–5:00pm.

For more information about San Jose’s Visitor Services Department, please call 800-SAN-JOSE or 800-726-5673.

Have a Visitor Services Questions or Request?

If you have a question or a request that has not been addressed, let one of our Visitor Services staff members assist you by filling out the form here.